Stay cool with St Louis Air Pros HVAC
Welcome to the St Louis Air Pros HVAC blog! Here, we'll explore everything you need to know about keeping your home or business comfortable. From expert advice on maintaining your heating and cooling systems to understanding when it's time to call a professional, we're here to help. Join us for friendly, helpful insights that will keep you informed and ready to tackle any HVAC challenge.
Your top HVAC questions answered
Navigating HVAC issues can be tricky. That's why we're dedicated to answering the questions St. Louis homeowners and business owners ask most. We cover everything from licensing and insurance to emergency repair response times and service call fees. Find the answers you need to make informed decisions about your HVAC system and choose the right contractor.
For homeowners: be in the know
Are you licensed and insured to work in my area?
Do you offer same-day or emergency AC repair? What are your response times?
What’s your service call fee, and is it applied to the repair if I approve it?
Can you provide an upfront estimate before you start? What does your quote include?
Why is my AC blowing warm air (or my furnace blowing cold air)?
What’s the average cost to fix my issue (capacitor, blower motor, refrigerant leak, ignitor, etc.)?
Do you service my exact zip code / neighborhood, and how fast can you get here?
Should I repair or replace my HVAC system? How do you help me decide?
What size system do I need—do you perform a load calculation?
What brands do you recommend and install?
Do you offer financing for a new furnace, AC, or heat pump?
Are there rebates or tax credits for high-efficiency equipment?
How can I lower my energy bills with HVAC upgrades or settings?
Do you offer maintenance plans and what’s included (tune-ups, priority service, discounts)?
How often should I change my air filter, and what type should I use?
Why do I have hot/cold rooms or weak airflow—could it be ductwork?
Do you do duct cleaning, duct repair, or duct sealing?
Can you fix thermostat and smart thermostat issues (including zoning)?
What warranties do you offer on parts and labor (and what voids them)?
Can I see reviews, references, or examples of recent work?
For business Owners: What you need to know
Are you properly licensed and insured for commercial HVAC work?
How much experience do you have with commercial HVAC and my facility type?
Can you provide references from similar buildings or projects?
Do you service RTUs, make-up air, VRF/VRV, boilers, chillers, and cooling towers (as applicable)?
What are your emergency response times and after-hours coverage?
Can you put response time commitments in writing (service-level agreement)?
Do maintenance contract customers get priority service during peak season?
What’s included in your preventive maintenance contract (scope, frequency, inspections, filters, coils, belts, etc.)?
How often will maintenance visits occur—seasonal, quarterly, or monthly—and who schedules them?
What’s excluded from the contract (refrigerant, parts, controls, lifts/cranes, etc.)?
Do you provide equipment inventories and condition reporting (age, remaining life, risk)?
Can you help forecast budgets and build a replacement plan over 1–5 years?
How do you handle comfort complaints, airflow issues, and balancing?
Can you support multi-site service with standardized reporting and billing?
Do you have building automation/controls expertise (BAS integration, scheduling, sensors)?
Can you recommend and implement energy-efficiency upgrades (economizers, VFDs, commissioning, IAQ improvements)?
What’s your dispatch process and communication cadence (ETAs, escalation, completion notes)?
Do you handle permits, inspections, and code compliance?
What are your billing terms, payment cycle, and not-to-exceed approval process?
Do you provide documentation and closeout packages (warranty info, start-up sheets, O&M manuals)?
